We can gather information about you, but you have control over how much and how it can be used.
We do not collect information from people under 13 years old.
We do not sell your personal information or allow temporary access to third parties. However, your data can be shared with our suppliers and authorized resellers. The purpose of this is the use of the services.
If we have to work with 3rd party individuals/companies for any reason, we ensure that they act consciously to protect your data.
If we have to share your information with a legal reason, we inform you about it.
Your information is stored on our server.
The end-users of our products may request the use of information from us directly. We kindly ask you to get information from the company that put our products to your service. Arcadias does not bear any responsibility for the end-user information collected in all products (application, websites, subdomains, software, content, services, etc.) offered.
The scope of this document concerns how we use your information.
Use of Information
We receive your personal information and contact details as you start using our products.
Additionally, as either our direct customers or customers of their customers (end-users) register to our systems, we receive the full name, phone number, e-mail address details.
Our database allocates a separate and secure space for each event (including the different activities of the same customer).
Our customers can place tracking codes for traffic measurement on the products they use (such as website, mobile application). In this case, your device can track your use of the Internet, your geography, your Wi-Fi, or cellular network usage, your usage behavior on the website and/or mobile application. The software that does this (Google Analytics, Yandex Metrica, etc.) generally collects anonymous data. Such software is used to improve websites and/or mobile applications.
End-User Information and Arcadias
Your personal information may be included in mobile applications, software, and websites. This is because our customers share your information with us to enable usage. This information is only available in the database of the customer. Customers share this information for mobile application modules (keypad, Q&A, poll, etc.) that require interaction at events. When the organization ends, this information is permanently and immediately deleted from the Arcadias database once requested by the customer. The customer obtains this database from us. In other words, the information you share throughout the event is delivered to our customers.
Our mobile applications include a push notification feature. If you do not want to receive push messages from the application, you need to edit the authorization settings according to the phone model. Some mobile phones receive your approval for a push notification permission during the installation of the app. Phones without this pre-permission feature require a manual setting. This feature cannot be controlled with our mobile applications and our mobile application builder platform.
Customer Information and Arcadias
We will use the information contained in the forms (such as contact, inquiries, requests, demo forms, etc.) to reach you.
We will share the required information with the result of the request of state organs and legal authorities. Additionally, when we detect a case of abuse of our systems, your information may be shared with authorized and official bodies.
If Arcadias and/or its products are partially/wholly sold, we will share your information with the purchasing company.
Suppliers and Arcadias
We share your information with third-party companies (our suppliers) that we receive service. For example, when we plan a mailing campaign, we share the customer database with the company.
You can opt-out of either ad targeting or mailing database any time you prefer. To opt-out of mailing, please click the link at the end of the mailing you received. You can re-subscribe to the mailing database anytime you prefer. Even if you opt-out of the mailing database, you will continue to receive automatic transaction mails. You will also receive mails automatically in case of security issues arise. We will also reply to your questions and suggestions mails even after you opt-out of the database.
Cookie blockers may block certain functions of web-based products (SAAS). To opt-out out of these kinds of ads, we recommend that you make manual adjustments. These ads are the ones that guide you to opt-out in ease.
You may not receive some information by keeping your mobile device’s location turned off and turning off the push notification feature.
Security Risk and the Internet
The Internet is a platform that develops every day and brings with it risks. For this reason, we cannot promise you 100% security. In general, we strongly urge you to act proactively to ensure the safety of your devices and information during and after the use of the Internet. Avoiding to share your passwords and preferring to use complicated passwords are essential steps.
As long as there is no legal claim, we will protect your personal information with precision and will not share it.
Contact for Further Questions
Address: 1755 O’farrell St Apt 1207 San Francisco, CA 94115
Phone: +1 415 975 1905